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To update an order, visit the Order History page and log-in. A list of recent orders will be displayed. Click on the order
number to review order details and available self-service options. Depending on where your order is in the processing cycle
you may be able to update the credit card information or cancel an order.
Shipments to APO/FPO addresses do not offer real-time tracking. Orders are delivered in 3-5 Business Days to the U.S.
Military drop off locations. Military delivery time from there will vary.
Still have Questions?
Contact us at help@gamestop.com or call 1-877-4-GAME-02 (1-877-442-6302). Hours of operation are 8:00 a.m.-9:00 p.m. (CST) Monday through Friday and 8:00 a.m.-8:00 p.m. (CST) Saturday and Sunday.
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